Customer Service

CONTACT US

To reach Customer Service for any reason, please give us a call during business hours: 9 a.m. to 5 p.m. CST, Monday through Friday. We can also provide assistance via email.

(800) 520-6455 ext. 560
(612) 215-2560

PLACE AN ORDER

Individuals
You can order books directly from Milkweed Editions online or by phone: (800) 520-6455 ext. 560 or (612) 215-2560.  To place an order by phone, please call during our business hours: 9 a.m. to 5 p.m. CST, Monday through Friday.

Organizations
Organizations are eligible to receive special discounts on orders of Milkweed Editions titles to be used for education and advocacy. Call Customer Service to learn more.

Bookstores and Wholesalers
If you are looking to place an order for a bookstore or wholesaler, please see here for more information.

SHIPPING

We ship orders via the United States Postal Service (USPS) and UPS. Orders received before 10 a.m. CST are generally shipped the same business day; later orders ship the next business day.

Expedited and overnight shipping is available. If you require overnight shipping, please call or email Customer Service so that we can determine the most economical way to meet your shipping needs.

RETURN POLICY

We guarantee that every book offered on www.milkweed.org is a quality reading copy. If you purchased your book from www.milkweed.org and are not satisfied with the condition, you may return it in its original condition within 30 days and we will credit your account for the full amount of the title or provide a replacement. Refunds will be issued in the same form of payment used for the original purchase.

To make a return, please contact Customer Service to arrange return shipping.